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Terms and Conditions

updated: 09.06.2020

By paying a deposit you are agreeing to these Terms and Conditions.

Any typographical, clerical or other accidental errors or omissions in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller.

The provisions of these Terms and Conditions are in addition to and do not affect the Buyer’s statutory rights as a consumer.

We respect your confidentiality; your personal information, contact details and payment information will not be shared with any other company, with the exclusion of your postal address with our courier company. Please see our privacy policy for how we handle your data.

Payment Terms
Payment can be made through a number of methods; we accept all major credit and debit cards and PayPal.

Orders for any additional prints, enlargements, canvas prints, digital files or other services and products must be paid in full at the time of order. Once the order has been confirmed by both parties and are in process, changes and refunds are not permitted.

All images on this website are under the copyright of Dorset Prints. You may not sell, publish, licence, copy, store digitally or otherwise distribute any of these images without the written permission of the photographer.

Copyright in all Material is retained worldwide by the Photographer at all times and nothing shall be deemed as a release, transfer, assignment or other disposal of the Photographer’s rights in the Material.

The 1988 Copyright Act assigns the copyright of the photographs to The Photographer(s). It is therefore contrary to the Act, and illegal, to copy photographs, or allow to be copied, by any means photographic or otherwise, by any person or machine other than by The Photographer(s) or their appointed agents.

The Client shall not reproduce, in any form, including but not limited to photocopying, scanning, displaying on a computer, and on the internet images created by Dorset Prints without prior written agreement and terms.

Refund & Exchange Policy
Due to the nature of having to process our images after the prompt of sale; refunds will only be issued on faulted goods. We shall replace the item or if this is not possible issue a refund, excluding the delivery and cost of goods charge. The cost of returning the item to us is your responsibility.

In the unlikely event of manufacturing fault, it will be repaired. You accept that a photograph when enlarged may lose some definition and that a colour variation may occur especially when comparing to on screen proofs and visuals to a printed, finished product(s). If a product is delivered to you damaged on arrival please reject the delivery with the courier driver. We will then produce the order again and dispatch this out to you as soon as possible.

In the event that you decide to cancel your order, we would ask that you please notify us immediately as all our photo products are one-off, bespoke items. No order which has been accepted by the Seller may be cancelled by the Buyer except with the agreement in writing of the Seller on the terms that the buyer shall indemnify the Seller in full against all loss (including loss of profit), costs (including the cost of labour and materials used), damaged, charges and expenses incurred by the Seller as a result of the cancellation.

Complaints or claims must be notified to us in writing as soon as possible. In the case of non-delivery, in a reasonable time after the good were expected to arrive. See our returns policy above.

If you have a question or a complaint, please contact us.

Shipping Information

UK Delivery Only. For International Delivery please contact us directly.

Shipping for our Photographic Prints is Standard Royal Mail First Class Package. Shipping for our canvas prints is by courier. For international deliveries, please contact us for a quotation.

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